You must have a "RETURN AUTHORIZATION NUMBER" to return and item. No packages will be accepted without an Authorization number clearly printed on the outside of the package.
You may return undamaged items within one month of the ship date. There will be a 25% return/restocking charge. Items must be returned in the original condition. The customer is responsible for return shipping costs and also for any lost or misdirected packages. An insured carrier is suggested.
If the return is due to manufacturers defect, a replacement will be sent ( depending on availability) upon receipt of damaged items with no additional shipping costs. You may also ask for a refund.
It may take 14 business days to process a refund
SHIPPING INFORMATION FOR RETAIL ONLY
Retail shipping is priority mail with confirmation of delivery
UPS and special shipping is available upon request at an added cost
All in stock items will be shipped within 3 days of payment
Shipping within the United Sates only.